RETURNS
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For items delivered in metropolitan France and Monaco Products may be returned within a period of seven days from the date of delivery without reason or penalty. This period may be extended under cetain circumstances. To find out more, you can look at our conditions of sale. You are advised that this right includes testing, but not use of the product. You will lose your right to return your purchase if it shows signs of use. Customers who wish to exercise their right of cancellation should contact LIPAULT-DISTRI BAGAGES at 22 Rue du General de Gaulle, Enghien les Bains 95880 by:
The returns process will then be explained. Important : For commercial purposes, for purchases in excess of €50,, we offer the possibility to return your package FREE OF CHARGE. In such cases, please follow the procedure outlined below: You should contact Customer Services by email or telephone to obtain a return number. You should include with your package a copy of your invoice and the returns form, which will have been sent to your by our Customer Services department. 3- You should attach a Colissimo return form, which we will send you, to the package, and leave it with La Poste (we will cover the charges). |
For items delivered to overseas France, the EU, Switzerland, Andorra, the USA and Canada: Products may be returned within a period of seven days from the date of delivery without reason or penalty. This period may be extended under cetain circumstances. You are advised that this right includes testing, but not use of the product. You will lose your right to return your purchase if it shows signs of use. Customers who wish to exercise their right of cancellation should contact LIPAULT-DISTRI BAGAGES at 22 Rue du General de Gaulle, Enghien les Bains 95880 by:
The returns process will then be explained. |